Last Updated: October 21, 2026

At Mitex Cargo Express, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our shipping and cargo services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, mailing address, telephone number, email address, and other contact details.
• Shipping Information: Sender and recipient names, addresses, contact details, package descriptions, and shipment information.
• Payment Information: Billing details, payment amounts, transaction records, and payment confirmations.
• Website Information: IP addresses, browser types, device information, and website usage data when collected through our website.

2. How We Use Your Information

We use personal information to:

• Process, coordinate, and manage cargo shipments.
• Communicate with customers regarding pickups, deliveries, and shipment updates.
• Process payments and maintain transaction records.
• Respond to questions, requests, and customer service inquiries.
• Improve our services and website experience.
• Comply with applicable laws and shipping regulations.
• Send promotional information when permitted by law.

3. Sharing Your Information

We do not sell your personal information.

We may share necessary information with authorized shipping partners, logistics providers, delivery agents, payment processors, and other service providers involved in completing your shipment.

We may also disclose information when required by law or to protect our legal rights.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and enhance the user experience.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, please contact us using the information provided below. Some information may need to be retained for legal or operational purposes.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Mitex Cargo Express is not responsible for the privacy practices or content of those external websites.

We encourage customers to review their privacy policies before providing personal information.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage visitors to review this Privacy Policy regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

We are committed to providing reliable cargo services while respecting and protecting our customers' privacy.

Mitex Cargo Express – Connecting Families Across Borders.